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Experience Required: 0 to 1 yr
Educational Qualification: Any Graduate/PG
No.of Openings: 200
Job Designation: Technical Support Officer
Functional Area: ITES,BPO,KPO,LPO,Customer Service,Operations
Type of Industry: BPO/Call Centre/ITES
Required Candidate Skills :
- Candidate should have Excellent communication skills in English.
- Candidate should Willingness to work in Rotational shift.
- Candidate should Willingness to work in a BPO.
Job Description:
- Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
- Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
- Configure software to connect to Internet application servers.
- Provide training to clients in the use of system and applications as related to Internet.
- Obtain general understanding of OS and application operations related to company offered services.
- Identify and correct or advise, on operational issues in client computer systems.
About company:
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
Website: www.hcl.com
Walk-in Interviews From 25th February to 1st March 2013
Walk-in Time: from 10 AM
Walk In Venue:
HCL Technologies ltd,
W.S.S. Towers,
# 107 & 108, Harris Road,
Pudupet, Mount Road,
Chennai-2.
Landmark - Near Casino Theatre.
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